Contact us

Welcome to LuneChic. We are dedicated to providing exceptional service for all your fashion needs in pants, dresses, and coordinated sets. Your satisfaction is our priority. Please find the most effective ways to reach our dedicated support team below.

Customer Support

For order inquiries, product questions, size guidance, returns, or any other assistance, our support team is here to help.

Email: [email protected]

We strive to respond to all email inquiries within 24-48 business hours.

Our Headquarters

Velmora International Trading Co., Limited
Address: Room 701, Unit 108, 7/F, Tower B New Mandarin Plaza 14 Science Museum Road Tsim Sha Tsui, Kowloon
Phone: +852 94505779
Email: [email protected]

Please note: This is our corporate business address. For all customer service matters, please contact us via email for the fastest resolution.

Before You Contact Us

You might find an immediate answer to your question in our Frequently Asked Questions (FAQ) section, which covers common topics on shipping, sizing, care instructions, and our return policy.

Thank you for choosing LuneChic. We value your feedback and look forward to assisting you.